Sharon WeilIn order to be effective, be responsive. In order to be responsive, listen.
About This Quote
We often hear people say that they “had no idea” about something that they should have known. It seems to be a common misunderstanding of the way people are shaped. If I’m not doing something right, it is because I have not been listening to what you are saying. If I haven’t been responsive, it is because I haven’t been listening to you.
We are all shaped by our experiences. If you have had enough experience with me, then you won’t need to be responsive to everything that I do.
Source: Changeability: How Artists, Activists, And Awakeners Navigate Change
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