2 Quotes & Sayings By J C Penney

J. C. Penney was born James Cash Penney on July 13, 1866, in Greenville, Missouri. After leaving school at age 14 he began working for the family store Read more

From the beginning of his career, he believed that quality and service were just as important as price. During his lifetime he became known as "the man who made the customer his boss." He believed that if customers were satisfied, they would come back time and time again. He also believed that if they were treated right, they would continue to do business with him and buy from him.