1
It's the job of any business owner to be clear about the company's nonnegotiable core values. They're the riverbanks that help guide us as we refine and improve on performance and excellence. A lack of riverbanks creates estuaries and cloudy waters that are confusing to navigate. I want a crystal-clear, swiftly flowing stream.Danny Meyer
2
Restaurants are like kids. You hope you understand their innate gifts, and then you let them realize their aspirations.Danny Meyer
3
Museums are like sports stadiums, hotels and hospitals: they are in the category of captive-audience dining.Danny Meyer
4
Restaurants and chefs have become followed by such a broad swath of the public, in a way that used to be reserved for sports stars, movie stars, and theater actors. Restaurants are in the firmament of today's common culture.Danny Meyer
5
Essentially what's going to determine how you succeed in New York is how people feel about the space, how delicious the food is, how they perceive the value and, most important of all, how they feel treated. My understanding is Stephen Starr is exceptionally good at all of this and his ability to create a transporting experience.Danny Meyer
6
I grew up in a reform Jewish family in St. Louis. Our idea of Judaism was no bar mitzvahs and a Christmas tree that had a skirt at the bottom embroidered with the names of my grandparents.Danny Meyer
7
My favorite place is whichever sidewalk is beneath my feet because I am just constantly fascinated by walking and looking and learning. If I've already walked a street five times, then the next five times I walk it looking up, and I learn something about the cornices.Danny Meyer
8
I think that any business that thinks that the transaction is 'you give me money and I give you food, next, you give me money and I give you food, next, ' without understanding that people deeply want to feel restored is in danger.Danny Meyer
9
A great restaurant is one that just makes you feel like you're not sure whether you went out or you came home and confuses you. If it can do both of those things at the same time, you're hooked.Danny Meyer
10
Short of hiring a new staff, consider giving subpar workers a chance to improve. Tell them why they're not measuring up and give them a set amount of time to make specific improvements.Danny Meyer
11
Constant, gentle pressure is my preferred technique for leadership, guidance, and coaching.Danny Meyer
12
There are three things that people pick up on the instant they walk into your home on Thanksgiving. They will be able to feel the human energy. They'll smell the food. And they will see, instantly, the table.Danny Meyer
13
I trust that McDonald's can find a way to sell all-natural chicken without raising their prices; we did that at Shake Shack. It is more expensive, and we took a slight margin hit, but we did it. And if we can do it, I know that much bigger companies can.Danny Meyer
14
It is sad that the more 'successful' a neighborhood becomes, the more it gradually takes on a recognizable, common look, as the same banks, drugstore chains and national brands move in.Danny Meyer
15
Life is a series of waves to be embraced and overcome.Danny Meyer
16
My dad gave me the gene to enjoy cooking, and to enjoy consuming good food and wine.Danny Meyer