4 Quotes & Sayings By Tony Hsieh

Tony Hsieh is the Chairman and CEO of online retailer Zappos.com. In 2008, Zappos was named by Forbes as one of the top five "Most Innovative Companies in the World" and by BusinessWeek as one of the top ten "Coolest Companies in America". He has been a featured speaker at a number of conferences including TED, DLD, and SXSW. He is a member of the Board of Directors for both PayPal and LinkExchange Read more

Hsieh currently serves on the Board of Directors for both eBay and Whole Foods Market.

I had decided to stop chasing the money, and start...
1
I had decided to stop chasing the money, and start chasing the passion. Tony Hsieh
2
The typical industry approach is [retailers] to treat vendors like the enemy.. If vendors can't make a profit then they don't have money to invest in research and development, which in turn means that the products they bring to the market will be less inspiring to customers, which in turn detriments the retailer's business because customers aren't inspired to buy. People want to cut costs and negotiate aggressively because there's a limited amount of profit to be shared by both sides. As a result of this "death spiral", most retailers fail. . Tony Hsieh
3
For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast. Tony Hsieh