70 Quotes About Negotiation

There isn’t anything I can tell you that you don’t already know, ” Melly answered.“ Yes, but if we already know it then you’re not telling us anything new, ” Bea said, thinking her way through the carriages of fear on the witch’s train of thought, “and if we don’t tell you what we know and what we don’t know, then you won’t know if you’ve actually told us something we don’t know, and what you don’t know we don’t know won’t hurt you.” Melly stared at Bea, her cigarette hanging from her lip in defeat.“ Did that make sense?” Joan asked.“ Yes, ” Melly said slowly, “but it probably shouldn’t have done. F.D. Lee

In spite of his Cold War credentials, Kennedy still believed in the power of words. Stephen L. Carter

When your pipeline is full — with business coming out of your ears — the notion of people asking for a discount will sound hilarious, because you’ll already be at capacity Unknown

We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER Unknown

Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them. Unknown

The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same, shouldn’t they? Unknown

Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation. Unknown

We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides. Unknown

We all need salespeople who deliver value that wasn’t there before they arrived. Unknown

I can’t and won’t promise you magic sales fairy dust or the Jedi Mind Trick for salespeople — they simply don’t exist. Unknown

Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill. Unknown

Your target market are more bothered about whether what you sell will get them promoted, sacked, recognised, accepted, praised or laid. Unknown

Don’t tell me you’re passionate about your job — show me that you’re passionate about helping people like me. Unknown

If what you sell doesn’t help me then why are you knocking on my door? Unknown

We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done. Unknown

Ignore the people who say that the sales industry needs to become professionalised: it already has. Unknown

For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past. Unknown

If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed. Unknown

If you don’t earn their trust at the beginning, they sure as hell won’t trust you with their money at the end. Unknown

In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience. Unknown

22% of current business-to-business salespeople will be replaced by search engines within the next five years. Unknown

We all desperately need brilliant sales professionals far more than ever before — to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions. Unknown

Salespeople need to “Earn the right” to become suppliers more than they ever did before. Unknown

Don't burn your bridges until you build better ones. Matshona Dhliwayo

Negotiation is permissible for mediocrity not for excellence. Amit Kalantri

Write like you speak with the 'rhythms of human speech, ' as William Zinsser said, and in as few words as possible. Use action verbs to carry water. Sandra E. Lamb

The Sun Tzu School Ping-fa Directive. Be strong and continually aware. Manage your strength and that of others. When essential, engage on your terms. Be observant, adaptive, and subtle. Do not lose control. Act decisively. Conclude quickly. Don't Fight! David G. Jones

Note to the wise: whenever someone insists that he wants to buy something from you, but tells you there’s no real value in it yet, two things are happening: he’s lying, and you’re being taken. Mike Stackpole

Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on. Unknown

Think about it: if someone had found a way to manipulate human choice and free will — if someone actually had that kind of power — wouldn’t it be a tad surprising if they then decided to share their secret with the masses in a book for $20? Not to mention how it would be just very slightly unethical. Unknown

Solving the problem means helping the customer to understand why you’re the best person for the job Unknown

Everybody sells something to somebody every day, whether it’s a product, a service or just a case of making sure that they get their own way. Unknown

Asking the appropriate questions means understanding exactly what your customer is trying to achieve Unknown

Executing the solution means gaining customer commitment and delivering on your promises Unknown

Earn the Right - Ensure you put this chunk of Sales Tetris in place first and all the other pieces just take their own positions naturally. Unknown

The commitment gap is the massive distance between “yes” and “maybe Unknown

If customers don’t trust you to help them at the beginning of the sales process, they certainly won’t trust you with their money at the end of it. Unknown

Earning the Right is a commitment to be the sales professional that your customer really needs Unknown

The ability to close sales effectively has never been confined to the last few moments of the conversation. Unknown

Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them? Unknown

Customers get exactly what they need, while you hit your sales targets and become incredibly successful — fair deal. Unknown

Great selling involves helping people to make great buying decisions. Unknown

In many instances, the words “sell” and “influence” are completely interchangeable. Unknown

Be persistent, be persistent, they say. But please, do not mistake being a pest for being persistent. Nike Thaddeus

Diplomacy is the art of getting what you want without offending anyone too badly. Christopher Nutall

Do not compromise on the quality and your customers will not negotiate on the price. Amit Kalantri

Policy makers and business leaders take note: money matters. But often the best use of money as a motivator is to pay people enough to take the issue of money off the table–so that people can focus on the work rather than on the cash. Daniel H. Pink

You need a team for war, not for negotiation. Amit Kalantri

Anger travels faster, conscience is slower! Angers goes ahead to destroy long before conscience lately arrives to regret! Don't try to keep anger just for a while... It destroys before negotiations! Israelmore Ayivor

Buy laughter with tears, and you'll be rich forever. Michael Bassey Johnson

One sticking point was that Jobs wanted his payout to be in cash. Amelio insisted that he needed to "have skin in the game" and take the payout in stock that he would agree to hold for at least a year.” Jobs resisted. Finally, they compromised: Jobs would take $120 million in cash and $37 million in stock, and he pledged to hold the stock for at least six months. Walter Isaacson

Fatigue could be the dealmaker's friend. H.W. Brands

Just being nice is not a winning strategy. Nice sends a message that the woman is willing to sacrifice pay to be liked by others. This is why a woman needs to combine niceness with insistence, a style that Mary sue Coleman, president of the University of Michigan, calls "relentlessly pleasant." This method requires smiling frequently, expressing appreciation and concern, invoking common interests, emphasizing larger goals, and approaching the negotiation as solving a problem as opposed to taking a critical stance. Most negotiations involve drawn-out, successive moves, so women need to stay focused.. and smile. No wonder women don't negotiate as much as men. It's like trying to cross a minefield backward in high heels. So what should we do? Should we play by the rules that others created? Should we figure out a way to put on a friendly expression while not being too nice, displaying the right levels of loyalty and using "we" language? I understand the paradox of advising women to change the world by adhering to biased rules and expectations. I know it is not a perfect answer but a means to a desirable end. It is also true, as any good negotiator knows, that having a better understanding of the other side leads to a superior outcome. So at the very least, women can enter these negotiations with the knowledge that showing concern for the common good, even as they negotiate for themselves, will strengthen their position. Sheryl Sandberg

Where two principles really do meet which cannot be reconciled with one another, then each man declares the other a fool and a heretic Ludwig Wittgenstein

As long as people are talking instead of fighting, nobody loses very much blood–unless he happens to bite his tongue. David Eddings

The thing about negotiations, not to mention the manipulation, is you can't go too far in any direction. Refusing once is good, twice is usually okay but a third is risky. You never know when the third person will stop playing and you end up with nothing. Sarah Dessen

Gabe scratched his double chin. "Maybe if you hurry with the seven-layer dip... And maybe if the kid apologizes for interrupting my poker game." Maybe if I kick you in your soft spot, I thought. And make you sing Soprano for a week. Rick Riordan

The most important thing a man has to tell you is what he’s not telling you, ” he said. “The most important thing he has to say is what he’s trying not to say. Robert A. Caro

He could follow someone’s mind around, and get where it was going before the other fellow knew where it was going. Robert A. Caro

In a negotiation, we must find a solution that pleases everyone, because no one accepts that they MUST lose and that the other MUST win… Both MUST win! Nabil N. Jamal

In a negotiation, we must find a solution that pleases everyone, because no one accepts that they must lose and that the other must win... Both must win! Nabil N. Jamal

World War I was not inevitable, as many historians say. It could have been avoided, and it was a diplomatically botched negotiation. Richard Holbrooke

There's no road map on how to raise a family: it's always an enormous negotiation. Meryl Streep

More and more couples are having this negotiation or discussion, but I'm still amazed at the number who aren't and where the cultural norm sort of kicks in and they just assume that mom's got to be the one who stays home, not dad. James Levine

You can only end a negotiation for peace if you begin it. Benjamin Netanyahu