To make our communications more effective, we need to shift our thinking from "What information do I need to convey?" to "What questions do I want my audience to ask?

Chip Heath
Some Similar Quotes
  1. When you give yourself permission to communicate what matters to you in every situation you will have peace despite rejection or disapproval. Putting a voice to your soul helps you to let go of the negative energy of fear and regret. - Shannon L. Alder

  2. Listen with curiosity. Speak with honesty. Act with integrity. The greatest problem with communication is we don’t listen to understand. We listen to reply. When we listen with curiosity, we don’t listen with the intent to reply. We listen for what’s behind the words. - Roy T. Bennett

  3. You can talk with someone for years, everyday, and still, it won't mean as much as what you can have when you sit in front of someone, not saying a word, yet you feel that person with your heart, you feel like you have known... - C. Joybell C.

  4. Let children read whatever they want and then talk about it with them. If parents and kids can talk together, we won't have as much censorship because we won't have as much fear. - Judy Blume

  5. A writer is one who communicates ideas and emotions people want to communicate but aren't quite sure how, or even if, they should communicate them. - Criss Jami

More Quotes By Chip Heath
  1. Once we know something, we find it hard to imagine what it was like not to know it.

  2. Anger prepares us to fight and fear prepares us to flee.

  3. Stephen Covey, in his book The 8th Habit, decribes a poll of 23, 000 employees drawn from a number of companies and industries. He reports the poll's findings: * Only 37 percent said they have a clear understanding of what their organization is trying to...

  4. To make our communications more effective, we need to shift our thinking from "What information do I need to convey?" to "What questions do I want my audience to ask?

  5. The first problem of communication is getting people's attention.

Related Topics