[W]hen it's slow, they send you home, and when it's busy, they expect you to stay late. They also expect you to be able to come in to cover someone's shift if a co-worker gets sick at the last minute. Basically, they're expecting you to be available to work all the time. Scheduling is impossible. Linda Tirado
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Scheduling is the most difficult part of being a waitress. No matter how much experience you have, no matter how good you are at keeping track of orders, it’s impossible to always be on top of everything. If you are working alone during busy hours, there's no way to know what will be running through your head when you get a call. People will get sick, orders will go out wrong, people won't show up, and things will go wrong with the computer.

Source: Hand To Mouth: Living In Bootstrap America

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